Everything an IT lead, data-protection officer or procurement team needs to evaluate Nedhara, in one place. If something is missing, ask and we will answer in writing.
Each clinic chooses its data region when it signs up, based on where it practises. Patient data stays in that region.
For clinics in the United States and Canada.
For clinics in the European Union and the United Kingdom.
For clinics in the United Arab Emirates and Saudi Arabia.
For clinics in India, Australia and the wider Asia-Pacific region.
Enterprise customers can also discuss an on-premise deployment. Clinics outside these regions: talk to us about the nearest suitable region.
Sign-in
Individual accounts for every staff member, no shared logins. Two-step verification (MFA) on every plan. Single sign-on (SSO) on Enterprise.
Access by role
Permissions are set by role and module across a twelve-capability matrix. Each person sees only what their work needs.
Audit trail
Every view, edit, print and export of confidential documentation is logged with name and time. Exports, after-hours and off-network access are flagged for review.
Encryption
Data is encrypted in transit and at rest.
Backups
Scheduled backups with restore points. Clinic data is kept separate on shared infrastructure.
Your data, your exit
Records export in standard formats at any time, without asking us.
Available on request during evaluation. Email [email protected] or use Talk to sales.
Our standard DPA for clinics that need one under GDPR or similar laws.
For US clinics covered by HIPAA. Ask us about availability for your plan.
How Nedhara is built, hosted and operated, written for IT and procurement.
We complete standard vendor questionnaires for Enterprise evaluations.
We list certifications only once they are complete and independently verified. Ask for the current status.
“Designed to align” describes how Nedhara is built. It is not a certification or an independent audit, and compliance also depends on how each clinic deploys and uses the system.
United States
HIPAA
Canada
PIPEDA
European Union and United Kingdom
GDPR and UK GDPR
Gulf
PDPL (UAE and Saudi Arabia)
Australia
Australian Privacy Principles
South Africa
POPIA
If you believe you have found a security vulnerability in Nedhara, email [email protected] with the subject “Security”. Please give us reasonable time to fix it before sharing it publicly. We will acknowledge your report and keep you informed.
We would rather answer them before you buy than after.