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Support

People who know clinics, during clinic hours.

Support runs Monday to Saturday, 08:00 to 20:00, with faster response commitments on higher plans.

Support by plan

Response commitments for each plan are set out in your agreement.

Starter Professional Enterprise
Support channel Email Priority support Dedicated success manager
Hours Mon–Sat, 08:00–20:00 Mon–Sat, 08:00–20:00 Mon–Sat, 08:00–20:00
Onboarding and training Included Included Included
Data import Included Included Included

Before you contact us

FAQ

Common questions about setup, data, AI and pricing.

Read the FAQ

Help centre

Setup guides for each role, opening at launch.

Help centre

Service status

Live status of each data region, from launch.

Status

Need help now?

Email info@nedhara.com. A person reads every message.