Plain answers about implementation, data, AI, pricing and support. If yours is not here, ask us directly.
Most single-site clinics are live within two to four weeks. The sequence is registration and appointments first, then billing, then clinical documentation, then diagnostics and pharmacy — so the clinic keeps running throughout.
Yes. Patients, appointments, doctors and prescriptions can be imported from spreadsheet exports or from most existing clinic software. We map your columns with you before anything is loaded, and you review a preview before it commits.
No. Clinics without an in-house laboratory or pharmacy switch those modules off. The workflow adapts — a visit simply skips the stages that do not apply to it.
This is a genuine constraint of a cloud platform and we would rather be direct about it. We will talk through your connectivity, what a local fallback looks like for your setup, and which parts of the day are affected.
No. It summarises, drafts and extracts. Diagnoses are confirmed by the clinician, prescriptions are chosen by the prescriber, laboratory reports are released by the laboratory, and nothing is written to a patient record without a person confirming it.
Per clinic rather than per seat, so adding a receptionist or a nurse does not change what you pay. See the pricing page for the current structure.
Yes, at any time and without asking us. Patient records, appointments, invoices and clinical documents export in standard formats. Your data remains yours.
Onboarding and staff training are included with every plan. Ongoing support runs during clinic hours, with faster response commitments on higher tiers.
In the data region your clinic chooses when it signs up: US and Canada, EU and UK, Gulf, or India and Asia-Pacific. Enterprise customers can also discuss an on-premise deployment.
Yes. Two-step verification (MFA) is available on every plan, and single sign-on (SSO) is available on Enterprise.
No certification is claimed. Nedhara is designed to align with HIPAA, GDPR and other data-protection laws where clinics practise. Ask us for the current certification status and our Data Processing Agreement.
Nedhara is preparing for launch. Email info@nedhara.com and we will tell you when it opens, or apply to become a design partner.
Email info@nedhara.com or book a short call. We answer in plain language.